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Why can't I send or receive Bigpond emails?

 There are several potential reasons that might cause the issue if the users can’t send or receive Bigpond emails. Here are some guidelines that can help to troubleshoot the problems:   1)  To send emails from Bigpond or receive emails from different email clients a stable and active internet connection is mandatory. Poor internet connection can prevent webmail from communicating with the Bigpond servers. 2)  The users have to confirm that their incoming and outgoing mail server settings (IMAP/POP3 and SMTP), username and authentication are set up accurately according to the preference of Bigpond settings. These configurations must be set up correctly to send or receive Bigpond emails. 3)  Sometimes legitimate emails can be falsely marked as spam which will be moved to spam or junk folders. For future prevention occurrences mark those emails as”not spam”. 4)  If the data is corrupted the problem may arise while sending or receiving the emails. Clearing...
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How Do I Reset My BigPond Email?

  Password on an email account is the main key for users to access their Bigpond email. Without a password, users will not be able to access their account. And in the regular period, it is also necessary for users to reset their password, by that the account will always be safe and there will not such a case for the account being compromised. If users find any kind of confusion or difficulty while accessing Bigpond email, those users can connect with Technical Support for assistance. Below we have listed proper steps on how to easily reset your Bigpond email password. ·        Navigate to the BigPond login page and select "Forgot Password." ·        Enter your BigPond email or username here. ·        Choose a password recovery method. You have the option of recovering via email or SMS. ·        If you select email, you will be emailed information on how ...
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Why is Bigpond Email Not Working?

  Sometimes BigPond email may not work for reasons like server issues, connectivity problems, and even configuration issues. Identify the issues by first checking that Telstra has no notification of email server maintenance or outages that can hinder the use of BigPond mail service. This can be done by going to the Telstra service status page. Assuming there are no server issues, check the state of your internet connection. Usually, connectivity issues limit your ability to send or receive anything and make it appear like an outage of the service. After that, you need to check your email settings once more to see whether they correspond with the required ones for using Bigpond on IMAP or POP protocols. IMAP: mail.bigpond.com, Port: 993, SSL: Enabled. POP: mail.bigpond.com, Port: 995, SSL: Supported. Also, in some instances, web browser problems may cause webmail services to fail. Try to open your Bigpond email account on another browser or clear the cache of the browser you...
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What to do if Telstra Email is Deactivated

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  The reasons your Telstra email is deactivated could be inactivity, changes to your account, or security issues. The first step in reactivating your email account is logging into your Telstra account. For those with inactive emails, there’s always a possibility of seeing a message advising you to call customer service. Many times, inactive emails will need to be activated by Telstra’s staff. Telstra’s customer service department needs to be informed through the company website or by telephone to reactivate it. Some identification information such as your account number, email, and personal details will also be required to confirm your identity. When a member of Telstra’s support team investigates the status of your email account, they will determine whether it is possible to recreate that email. Always change your account’s security settings right after successful reactivation. If you can, update your password and try to activate two-factor verification. Taking measures such a...
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Configuration or Setup of BigPond Email Account

  Setting up your BigPond email account in the right manner makes it possible to access your emails seamlessly across devices. If this is the first time you are setting up BigPond email, kick off by preparing the relevant server settings. There are a number of different BigPond options, such as IMAP and POP for incoming mail and SMTP for outgoing mail. Using IMAP is better since it enables email synchronization across multiple devices, while POP just facilitates email downloading to a device. In configuring BigPond email, first go to the device or application email client and go to the account settings section and click the “Add Account” option. Provide your BigPond email address in full form (username@bigpond.com) as well as the password. For incoming mail in the account, use the IMAP server imap.telstra.com on port 993 with SSL. Enable the SMTP server, which is smtp.telstra.com, and for outgoing mail, set this up on port 465 or 587 with secure SSL enabled. Do remember to set ...
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How do I Change My Forgotten Bigpond Account Password?

  If you require a password update and do not recall your password, you must go to the Telstra website to reset it. Type your Bigpond email address in the provided box, and then wait for the code to arrive via TXT or an SMS, and follow the remaining steps as instructed. After inputting the verification code, you will receive the option of selecting a new password. Be sure to select a password that is secure and not based on easily obtainable information. Make sure that after the password has been set, it is also modified in all other devices and email programs configured with the Bigpond email account.   If your recovery information has also been lost with account credentials, you might have to contact Telstra customer support to help verify your identity. You can provide details of your account like; how you are billed and security credentials to help with the retrieval process. After you have changed the password, log into Telstra Webmail to verify that the login wor...
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Bigpond Email Shutting Down

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  It is true that Big Pond is reported to be shutting down Email services, but still, email accounts on BigPond and Telstra Mail accounts are supported. Yes! You read it correctly. Customers with active accounts and addresses on Big Pond email can still use their accounts without any disruptions.   If you receive any letters telling you that Big Pond email is going to shut down, please try to verify the information through the official website of Telstra. Some emails claim that the service is closing to phishing scams which results in users losing their login credentials. For users who seem to be worried regarding the future of Big Pond email, it will be very rational to back up important emails and contacts on a regular basis. If there are changes made by Telstra, the impact will be communicated in the right channels. If you are having issues with the Big Pond email, your service has not been shut down, you might be facing technical issues.   To get the latest ...
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