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Why is Bigpond Email Not Working?

  Sometimes BigPond email may not work for reasons like server issues, connectivity problems, and even configuration issues. Identify the issues by first checking that Telstra has no notification of email server maintenance or outages that can hinder the use of BigPond mail service. This can be done by going to the Telstra service status page. Assuming there are no server issues, check the state of your internet connection. Usually, connectivity issues limit your ability to send or receive anything and make it appear like an outage of the service. After that, you need to check your email settings once more to see whether they correspond with the required ones for using Bigpond on IMAP or POP protocols. IMAP: mail.bigpond.com, Port: 993, SSL: Enabled. POP: mail.bigpond.com, Port: 995, SSL: Supported. Also, in some instances, web browser problems may cause webmail services to fail. Try to open your Bigpond email account on another browser or clear the cache of the browser you...
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What to do if Telstra Email is Deactivated

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  The reasons your Telstra email is deactivated could be inactivity, changes to your account, or security issues. The first step in reactivating your email account is logging into your Telstra account. For those with inactive emails, there’s always a possibility of seeing a message advising you to call customer service. Many times, inactive emails will need to be activated by Telstra’s staff. Telstra’s customer service department needs to be informed through the company website or by telephone to reactivate it. Some identification information such as your account number, email, and personal details will also be required to confirm your identity. When a member of Telstra’s support team investigates the status of your email account, they will determine whether it is possible to recreate that email. Always change your account’s security settings right after successful reactivation. If you can, update your password and try to activate two-factor verification. Taking measures such a...
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Configuration or Setup of BigPond Email Account

  Setting up your BigPond email account in the right manner makes it possible to access your emails seamlessly across devices. If this is the first time you are setting up BigPond email, kick off by preparing the relevant server settings. There are a number of different BigPond options, such as IMAP and POP for incoming mail and SMTP for outgoing mail. Using IMAP is better since it enables email synchronization across multiple devices, while POP just facilitates email downloading to a device. In configuring BigPond email, first go to the device or application email client and go to the account settings section and click the “Add Account” option. Provide your BigPond email address in full form (username@bigpond.com) as well as the password. For incoming mail in the account, use the IMAP server imap.telstra.com on port 993 with SSL. Enable the SMTP server, which is smtp.telstra.com, and for outgoing mail, set this up on port 465 or 587 with secure SSL enabled. Do remember to set ...
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How do I Change My Forgotten Bigpond Account Password?

  If you require a password update and do not recall your password, you must go to the Telstra website to reset it. Type your Bigpond email address in the provided box, and then wait for the code to arrive via TXT or an SMS, and follow the remaining steps as instructed. After inputting the verification code, you will receive the option of selecting a new password. Be sure to select a password that is secure and not based on easily obtainable information. Make sure that after the password has been set, it is also modified in all other devices and email programs configured with the Bigpond email account.   If your recovery information has also been lost with account credentials, you might have to contact Telstra customer support to help verify your identity. You can provide details of your account like; how you are billed and security credentials to help with the retrieval process. After you have changed the password, log into Telstra Webmail to verify that the login wor...
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Bigpond Email Shutting Down

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  It is true that Big Pond is reported to be shutting down Email services, but still, email accounts on BigPond and Telstra Mail accounts are supported. Yes! You read it correctly. Customers with active accounts and addresses on Big Pond email can still use their accounts without any disruptions.   If you receive any letters telling you that Big Pond email is going to shut down, please try to verify the information through the official website of Telstra. Some emails claim that the service is closing to phishing scams which results in users losing their login credentials. For users who seem to be worried regarding the future of Big Pond email, it will be very rational to back up important emails and contacts on a regular basis. If there are changes made by Telstra, the impact will be communicated in the right channels. If you are having issues with the Big Pond email, your service has not been shut down, you might be facing technical issues.   To get the latest ...
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How to retrieve my BigPond password

  Retrieving a forgotten BigPond email password involves simple steps aimed at helping users regenerate their identities securely once more. Start by visiting the Telstra login page where you will find ‘Forgot Password?’ This link usually appears below the field used for entering passwords. Clicking this link sends you to another page titled Reset Password. You will be required to provide the email address tied to your BigPond account. Fill in your email address then follow the instructions ahead, depending on how you choose to verify your identity. This can be through security questions set upon opening the account or through secondary emails apart from the user’s email address. After your identification has been confirmed, an email with a link for resetting the password will be sent to you. Select this link, and you will be taken to a new page where you can key in a new password. Ensure that your new password is strong and different from the previous one. A good combination o...
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Need to reset password for mail.bigpond.com server

  To ensure a secure and successful update, you have to take the following steps whenever there is a need for resetting your password on mail.bigpond.com. Start by visiting the official Bigpond email login page. Underneath the password input field, you will see the “Forgot Password?” link. This will guide you to the password reset page. You will be requested to provide your Bigpond account email address. Once you have entered your email, Bigpond will send a verification email to this address. Therefore, check this email in your inbox (and maybe even in the spam folder) which has a link that can be used to reset the password. When clicked, it will lead to a new page where you can enter new passwords. Therefore, when creating a new password, it’s important that you choose a combination of letters, numbers, and symbols to ensure enhanced security. Avoid common words and patterns that are easily predictable; they should not be included in passwords at all. It is advised that after ...
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