What to do if Telstra Email is Deactivated
The reasons your Telstra email is deactivated could be inactivity, changes to your account, or security issues. The first step in reactivating your email account is logging into your Telstra account. For those with inactive emails, there’s always a possibility of seeing a message advising you to call customer service. Many times, inactive emails will need to be activated by Telstra’s staff.
Telstra’s customer service department needs to be informed
through the company website or by telephone to reactivate it. Some
identification information such as your account number, email, and personal
details will also be required to confirm your identity. When a member of
Telstra’s support team investigates the status of your email account, they will
determine whether it is possible to recreate that email.
Always change your account’s security settings right after
successful reactivation. If you can, update your password and try to activate
two-factor verification. Taking measures such as saving important emails and
documents that you may use in the future, in case of any disturbance, is also
advisable. When it comes to inactive accounts, it may concern Telstra as to how
long it will take to reactivate them, hence time is of the essence. Should the
email account remain unreactivated, the Bigpond Customer Care Number may recommend other
options or procedures for restoring the account.
More Info: https://issuu.com/bigpondonlinesupport/docs/bigpond
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