Why can't I send or receive Bigpond emails?

 There are several potential reasons that might cause the issue if the users can’t send or receive Bigpond emails. Here are some guidelines that can help to troubleshoot the problems:  

1)  To send emails from Bigpond or receive emails from different email clients a stable and active internet connection is mandatory. Poor internet connection can prevent webmail from communicating with the Bigpond servers.

2)  The users have to confirm that their incoming and outgoing mail server settings (IMAP/POP3 and SMTP), username and authentication are set up accurately according to the preference of Bigpond settings. These configurations must be set up correctly to send or receive Bigpond emails.

3)  Sometimes legitimate emails can be falsely marked as spam which will be moved to spam or junk folders. For future prevention occurrences mark those emails as”not spam”.

4)  If the data is corrupted the problem may arise while sending or receiving the emails. Clearing out cache and temporary files could fix the issues. Make sure to clear it out frequently.

5)  If the software is not updated then there may be compatibility issues within the Bigpond email servers that may lead to failures in sending or receiving emails.   

By systematically using these potential steps, the users can identify and fix the problems. To know more information related with Bigpond service feel free to get connected with Bigpond tech service.