How do I Find my BigPond password?

 Sometimes the users are confused and can’t confirm their Bigpond password. If they have forgotten their BigPond password, we recommend them to follow these useful steps to reset their password:

1.            Visiting Telstra My Account page:  The users have to go to the web browser and visit the official Telstra My Account page.  (https://my.telstra.com.au/.)

2.            Click on "Forgot username or password": On the Telstra login page the users can see “Forgot username or Password” where they have to click on it.

3.            Provide your username or email: The users have to enter the username or email which is associated with their BigPond account. This is usually the email address that is utilized when the users sign up for their BigPond account.

4.            Full security authentication: The users have to complete CAPTCHA or other security authentication steps to prove that they are human, not a robot.

5.            Receive a recovery email: After entering the username or email by user, they will receive an email notification where instructions are given on details how to reset your password. Follow the link provided in the email to create a new password

6.            Set a new password: The users have to visit Telstra page and enter a new password. Make sure you select a strong and secure password. Follow any specific password requirements provided.

7.            Confirm new password: After entering a new password, the system will ask the users to confirm it where users have to retype the password again.

8.            Enter your new password: Once the users new password is set, they can log in to their BigPond account with the updated credentials.

The users have to keep in mind that the process may be changed due to modifications made by the Telstra website or BigPond service.  The user can take help from Bigpond Customer Care for further assistance and instruction.


More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-australia/

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

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